Repairs and Servicing

At Kingkraft we understand the importance of customer satisfaction and aim to please on all of our jobs. We strive to provide excellent care from the initial design phase all the way through to the final installation and we don’t stop there! Our highly-skilled team of engineers provide after care on all of our products even if you haven’t taken out an extended warranty. Our engineers are on hand to call anywhere in the country to breakdowns and repairs or servicing requirements. Kingkraft provide a number of servicing and maintenance options for those without warranties. Please see below:

• Call Out – An engineer will be on site within 48 hours to attend to a repair

• Easi-Service – A service that we advise to be done annually

• Easi-Cover – A contract that provides one service and free call out and labour charges for a year

Contact Kingkraft on 0114 269 0697 or email info@kingkraft.co.uk for a quote today!

Kingkraft help to get paws wet

Last week we found out that one of Mobile Shower Changers is being used not for people but for dogs!

We received a lovely phone call from Whitehouse Kennels and Cattery in Lympsham telling us all about their plans to bath and shower the rescue dogs when they arrive and before they leave the centre to go to their new homes.

It sent our hearts a flutter in the office when we heard of this story and we couldn't wait to share it. This is Millie enjoying her bath in the Kingkraft Mobile Shower Changer.

Photo courtesy of Whitehouse Kennels and Cattery

More updates on this lovely story will be available soon.

Kingkraft sets sail at the Mary Rose Museum

The Mary Rose Museum in Portsmouth is the most exciting attraction to open this year and Kingkraft managed to have a look around before it was open to the public!

Back in March it took our engineers two hours to get through security procedures at the old naval base in order to install a Wall Mounted Changing Table into their Changing Places Facility. And they managed to get a sneak peak at some of the artefacts on display...

I arrived at the main security offices at the front of the naval base at 8.00am and was waiting for an hour and a half going through check in and security passes. Eventually someone turned up to take me to the museum. I followed him in my van for a mile passing warships, frigates and other ships that were docked. After parking up I realised the Mary Rose was no where to be seen as there was no parking at the museum! I then had to load the Changing Table onto a minibus which took me to the entrance. Before I finally got down to work I had to have a quick induction. Whilst I was installing the product a 500 year old Tudor ship was at one side of me and a military band practising at the other. After completing the job I admired the ship for a while and gave some pointers to the band before being led back to the entrance. It was a very surreal day at work but probably one of my most enjoyable despite the long waits and security checks.

Andrew Moore, Senior Engineer at Kingkraft 

Product development: The Multibath and Fusion get a facelift

The Fusion became a popular bath when it was first introduced due to the seat feature which, like the bath, could be raised and lowered. However, one thing that disappointed customers was the inability for the chair to swing out of the bath and be lowered for the user to climb onto it and enter the tub that way. The Fusion 600 addresses this problem and Kingkraft are now happy to say that the chair is able to swing out.

The seat is gently powered into the bath by a hand control and then the bath can be raised smoothly and quietly. The bath is available in three different designs to suit a particular client and the environment in which it is to be used in. The swing seat offers easy transfer with a safe working load of 150kg/24st. It also has removable inserts for more personal cleaning and lap straps and harnesses can be attached to ensure extra security when the chair is being lifted into and out of the bath.

The Multibath has also been developed to include a powered seat like the tub above. This seat can be removed easily for users who would find it unnecessary to use. A replacement cover will then be fastened to the capping column. The seat features a strap and removable arm rests and even tilts in case of encountering an obstruction when lowering. All the regular features of the original Multibath that make it one of our most popular baths are still available with the updated version.

Why not visit us in Birmingham between 29th April and 3rd May at the Naidex exhibition on stand C142 where we will be showing both of the above. We would love to hear your views on their facelifts. For any more information please visit our website www.kingkraft.co.uk

Kingkraft Open Day 12th March 2013

Kingkraft Open Day 12th March 2013, a set on Flickr.

Via Flickr:
Kingkraft opened it's doors to healthcare professionals to demonstrate our bathing and sensory equipment and a range of other products from our suppliers.